Terms and Conditions

I Jennie Phenix, trading as Phenix Yoga provide Pregnancy yoga, Mummy & baby yoga, Hypno-yoga Birth Preparation workshops, private yoga and yoga therapy.  It is my intention to share my knowledge and experience in a way, which is accessible, helpful and of benefit to you.  However we do live in a commercial world where services are provided and paid for. Therefore, we need to have terms and conditions so that you have a clear understanding of where we stand in regards to this exchange.
Once class payments are received they are non-refundable outside of the 24 hour cancellation period and are non-transferable to a third party.
It is the responsibility of the students to attend the sessions paid for.
Coming soon - Class bookings and amendments are made online through the booking system. As long as you give 24 hours notice (sorry this is non negotiable regardless of reason including illness and weather) you are able to transfer your class to another that is available either that week or in a following week.  Any classes that you have left in your block at the end of your pregnancy will be transferred to mummy and baby yoga.
When you book a block you will be prompted to select the dates that you require.  It is strongly suggested that you select dates for all the classes in your block to avoid disappointment incase the classes get fully booked. You have the option to change and move a class to a later week or to another class the same week as long as you are within the 24 hour cancellation period.  
Workshop bookings are transferable up to 7 days before the workshop or you can transfer to another pregnant friend if you wish.  Please get in touch with me directly if you wish to discuss this. 
Private yoga and yoga therapy bookings require 24 hours notice to cancel or amend otherwise the full fee is due
In very exceptional circumstances I may need to cancel a class at short notice, in which case I will add a credit class to your block. I will endeavour to inform you by text and email as soon as I can of any cancellations I need to make.  For this reason it is important that you sign up to the mailing list so i can easily inform you of cancellations.
Phenix Yoga will give a minimum of 1 month notice when increasing rates.
Phenix Yoga does not accept any responsibility for lost, stolen or damaged goods. Please look after your belongings.
I respectfully ask that you arrive a few minutes early so that we can start on time.  
If you have any questions regarding the above, or relating to what Phenix Yoga offers, please contact:
Your feedback is always welcome and appreciated!



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